19 Jobs in Sanford, FL
ATP FLORIDA is Hiring a Customer Service Manager Near Sanford, FL
We believe in family fun. We believe in celebrating life's moments together. We believe in combining activity and an energetic spirit for friends and family to experience. Where social connectivity, activity, and celebration give way to joy, exhilaration, growth, and wellness.
We believe there's always an opportunity to experience play...another wall to climb, another game of dodgeball, another hoop to shoot, another day to fly on the trapeze or wipe out with friends. Our global presence allows friends and families to share in the experience and enjoy playfulness in many different countries around the world in hopes to make the world a happier place!
We believe in celebrating play and accomplishments and the emotions felt as you experience free play the Altitude way!
A Guest Experience Manager at Altitude is responsible for monitoring the overall park atmosphere and Altitude Culture for the employees as well as the guests. In addition to the park culture, the GEM is responsible for routine checks and safety audits. GEM will report to General Manager or franchise owner.
KEY RESPONSIBILITIES
- *Maintains staff by recruiting, scheduling, and orienting employees. *Accomplishes staff results by communicating job expectations, coaching, and developing internal talent. *Accomplishes financial goals by forecasting, managing budget expectations and labor hours. *Focus on guest service standards and training. *Maintaining positive community relationships and participating in local events. *Supports sales and marketing plans in collaboration with the support center team. *Maintain a safe and secure facility for all park guests. *Provides or performs other services or duties as required by management.
QUALIFICATIONS & SKILLS
- *2-4 years of supervisory or management experience. *Degree in business management a plus. *Family Entertainment or amusement park background is a plus. *General understanding of HR policies. *Must be very organized, detailed oriented, and a strong communicator. *Professional, "Altitude" attitude, and work ethic. *Workdays, nights, weekends, and holidays as required. *Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment.
Altitude Trampoline Park is the world's premier trampoline park that offers fun and exercise for jumpers of all ages. Altitude Trampoline Park is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age, or disability.
Available shifts and compensation: We have available shifts all days of the week. Compensation is $13.00 - $15.00/hour.
About ATP FLORIDA: ATP FLORIDA is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy.
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Job Summary
Full Time
$84k-108k (estimate)
05/04/2024
07/03/2024
The job skills required for Customer Service Manager include Scheduling, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Manager positions, which can be used as a reference in future career path planning. As a Customer Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Manager. You can explore the career advancement for a Customer Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Manager job description and responsibilities
As a Customer Service Manager, your most important role is leading and motivating a team of staff to ensure they’re giving the best customer service possible.
02/02/2022: San Antonio, TX
They develop and implement standards effective in sustaining the relationship between an organization and its clients.
02/12/2022: Monterey, CA
Support the customer service team in resolving escalated issues or complaints and ensuring prompt turnaround for all service requests with consistent quality.
01/27/2022: Muskegon, MI
Customer service managers oversee teams of customer service representatives.
04/16/2022: Clarksville, TN
Determine operational strategies by conducting needs assessments, performance reviews, capacity planning, productivity, quality, and customer-service standards.
02/10/2022: Youngstown, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Manager jobs
They need to know how to attain key metrics such as service levels and use tools such as workforce management to manage productivity.
02/11/2022: Austin, TX
Customer service managers generally need a bachelor’s degree.
04/15/2022: Manchester, NH
Although certifications are not essential for this position, many customer service managers pursue optional credentials.
03/15/2022: Huntsville, AL
They should know how to set customer service goals, use CRM tools and build teams.
03/13/2022: Kennewick, WA
Customer service managers with good listening skills can easily pay attention to the customer to understand what they are actually saying.
04/16/2022: Detroit, MI
Step 3: View the best colleges and universities for Customer Service Manager.
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